Tuesday, May 21, 2013

Paid to Smile

the service industry requires workers to be pleasant and SMILE.   Especially on a ship.   You can see that some days the staff is very tired but still they smile, try to recognize you and say something pleasant.
I do think and hope that it is not only for the gratuities they receive, which is most of their salary!

What is even more difficult is trying to explain what you are asking for.   They try to satisfy every request and you just need to remember to be patient.    They work very hard at a repetitive job that starts all over again every 7 days…..  



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I was told by a staff member that many of the crew are from Bali and the surrounding islands and countries and that those cultures are 'naturally happy'.

Well if this is true I need to speak to the Balinese crew members and find the source for this 'joy'.  I can use this on  my travels.


Front desk staff

After an embarrassing 'blow up' (on my part), a comment note the ship ASKED me to respond to and a telephone call from the dining room manager I have returned to the formal dining room and have been greeted as a lost friend OR AS THE ANNOYING WRITER WHO COMPLAINS.  I am not sure which but they are all very kind and attentive.   Of course they may enjoy the laugh behind the scenes but they work hard and I shall not fault them for this.
now that is a genuine smile...

Monday, May 20, 2013

People the Travel Warrior meets

One of the best parts of solo travel is meeting people are really talk with you.

not the obligatory chat from a wait staff or tourist office but a REAL chat.

Alice
The jewelry designer in Oslo     This was my first stop and of course I was anxious to start the blog a day program.   The heavy rain did not stop me from setting off for a 6 hour walk.
While I passed through the terminal where shops and tourist services were offered I noticed the lovely silver jewelry on display.     Alice was kind enough to chat with me and tell me that she makes the rings and many other pieces herself.   There was a very interesting chain design based on what the Vikings used to tie their ropes……I hope I have this correct.

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Next stop was Deluca deli to try a typical bun offered to go with morning coffee.  Similar to a brioche with raisins or chocolate but not very sweet.
The delightful clerk told me politely I could not photograph the amazing selections of sandwiches but thanked me for asking first.   A short chat told me she hoped/planned to travel.
DSCN2100DSCN2116Rick Steve's tells you more about De Luca…..think of it as a upscale 7/11
My visit to the tourist office resulted in a quick chat with a cheery woman (this photo does not do her justice) who shared the information on where to find a waffle.  (see other stories)

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Next day I stopped into a chemist (drug store) to see if they had the amazing over the counter tablets that stopped the flue in Italy last year.
The pharmacist worked with me directly and although he did not recognize the product I had, he looked up the contents (taking more than 15 minutes of his time) and found me a similar product on their shelf…..
Meanwhile I asked him countless questions about Norway that he happily answered.
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At the next port I found Nina at the library.   A very pretty young woman (just I am a terrible photographer) who planned to visit New Orleans because she loved Jazz.
  We started to chat while there were no clients and she told me about the ‘white Christmas’.
Everything is white.  The trees are never artificial, the lights are always clear not colored.    I was very engrossed in our conversation but library clients needed to be served.   I hope we can continue our chat online.
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Craig who will teach computer classes on the ship for the next 3 weeks.   He is my new best friend…….I hope to learn lots while traveling to the 7 countries this month.
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Several others who will have mini stories are posted elsewhere……
All this returns to my theory that the people we meet can change US but do we ever have an effect on the them?????
what do you think?

Norway Eat Waffels

I was told I Must try Waffles and Sour Cream….hmmm  better than fish in sour cream….

The tourist office told me they consider a waffle to be  like a ‘cookie’ but she enjoyed her waffle with jam and butter and a local cheese that is sweet and brown.
so I stopped at the Mission Church that has volunteers and rehabilitated clients working the café.    What a delightful woman meet me and the two Australian ladies who sat at my table.         A smile and a cheery answer to any questions…….what a lovely way to spend your day                                                                                   DSCN2168          DSCN2166                                                               DSCN2167 
                                                                                                                                                     While walking throughout the streets of Stavanger’s old town, I saw a sign for a Kafe next to the cannery museum.    With limited time I skipped the museum and entered the Kafe which was also a museum of how a home was furnished in the 1900’s.  But the reward for this spontaneous decision was to meet Lisa.   Lisa was the historian, greeter and also prepared coffees and wafels for guests.   What a great opportunity to try WAFELS a second time,  all for the story right?                                                                                          ….



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While walking throughout the streets of
Stavanger's  old town, I saw a sign for a Kafe next to the cannery museum.    With limited time I skipped the museum and entered the Kafe which was also a museum of how a home was furnished in the 1900’s.  But the reward for this spontaneous decision was to meet Lisa.   Lisa was the historian, greeter and also prepared coffees and wafels for guests.   What a great opportunity to try WAFELS a second time,  all for the story right?                                                                                                                                            
                                                                                                                                Although Lisa prepared the wafel on an electric wafel maker there were original irons on the wood burning stove.
 DSCN2230    Here the wafels were in the pattern of a heart.    I asked Lisa to explain how they were made and she was gracious enough to do a mini movie:          and she shares the SECRET INGREDIENT she uses when making them at home.